How touts get their tickets

There’s an interesting article in today’s Guardian that explains how the online ticket touts manage to snap up tickets before most of us even knew about the concerts in question:

According to an Office of Fair Trading study the more sophisticated traders use “high-speed dialling equipment and other methods” to get tickets before ordinary customers.

Touts also use various credit cards and identities to bypass restrictions on the number of tickets that can be purchased by one person, and join clubs and societies that receive preferential mail order tickets. They also trade tickets between themselves and scour online sites for bargains.