Maybe Steve Jobs should start a blog

Me, on the iPhone 4 Antennagate:

Apple has arguably the most loyal fans of any firm, and if it had addressed their concerns earlier and got them on its side, this supposed scandal would have remained a minor kerfuffle. Look how quickly and how widely fake Jobs emails – “it’s just a phone” – spread. A real one sent to every Apple ID could have stopped the whole thing before it started.