Comments on: Conversations with eBay customer support (includes swearing)

By: TomH

TomH — Wed, 12 May 2010 09:18:36 +0000

I am currently suffering a similar problem with the shower of shit known as ebay

By: Squander Two

Squander Two — Tue, 30 Jun 2009 08:25:25 +0000

Hey, the people who can’t read emails are being defended by people who can’t read blogs. Lot of it about.

By: missy

missy — Tue, 30 Jun 2009 06:14:49 +0000

i had a great experience with ebay anyway.. just because im not stupid.. :D

By: missy

missy — Tue, 30 Jun 2009 06:11:58 +0000

u complain a lot. u have the choice to use other sites. it only means that u really like ebay, that’s why u stick too much with them and all those problems runs through your bloody veins. hahaha

By: art

art — Tue, 30 Jun 2009 06:09:44 +0000

well do not use ebay if u have a lot of complaints. right?

By: Kim

Kim — Fri, 29 Aug 2008 11:45:11 +0000

I have the same thing happen to me. Due to Ebays incompetence I have had to pay my bank over $200 in bank fees, even though they credited my account after my bank dealt with it but the next day after it was solved Ebay took the money back again. They have also debted one of my other accounts that I did not give them permission to do. I tried to put a stop top them debting anymore from the accounts but they still are. I am still fighting Ebay. Yesterday I received a letter from the debt collectors telling me to pay up. Logged onto Ebay and have a email thanking me for payment. All is sweet, I thought. Today I received another email from Ebay telling me how naughty I am and have totally locked me out of there site. Who cares. I have not bought or sold since May 2008.

By: Gary

Gary — Sun, 04 Feb 2007 11:01:42 +0000

It looks like eBay’s email-an-idiot system is broken, because I’ve had a reply from someone who actually read my email!

I’ve checked your account and can confirm that not all of the fees for
these listings have been credited back to your seller account yet.
Please accept our apologies for this delay.

The fees will be credited back to your account within the next two
weeks. If you receive an invoice in the meantime, let me assure you that
we don’t expect you to pay the fees for the unauthorised listings.

By: mupwangle

mupwangle — Fri, 02 Feb 2007 11:01:05 +0000

Or, eBay International AG, attention eBay UK Legal, Helvetiastrasse 15/17, 3005 Bern, Switzerland.

By: mupwangle

mupwangle — Fri, 02 Feb 2007 10:56:06 +0000

Or email ukreception@ebay.com

By: mupwangle

mupwangle — Fri, 02 Feb 2007 10:53:52 +0000

Why not try regular mail to Doug McCallum, eBay U.K., P.O. Box 700, Richmond Upon Thames, TW9 1YR?

By: Squander Two

Squander Two — Fri, 02 Feb 2007 10:19:13 +0000

What the hell is up with their grammar?

By: Gary

Gary — Thu, 01 Feb 2007 22:40:43 +0000

*sigh*

Thank you for your email. I am happy to assist you further with your query regarding the fees charged on your account.

Please understand that when you list an item you are charged Insertion
Fee, optional listing fees and Final Value Fee(if item sells). Insertion
Fee and optional listing fees are non-refundable, however if buyer does
not pay for item we may refund Final Value Fee.

Also, I would like to inform you that if your winning buyer backs out
from completing the transaction, you will need to file an Unpaid Item
Dispute. By filing a dispute, you may receive only Final Value Fee
credit. The easiest way to file an Unpaid Item Dispute copy this link
into a new browser window:

I haven’t bought or sold on eBay since May 2006.